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Getting started

Can I talk to a real person?

The short answer

Yes, and quickly. Call the number in the header, or message the WhatsApp button in the corner of the page for anything short. Both reach the same team, no bots and no ticket numbers.

The longer answer

Yes, and quickly. The phone number in the header is answered by the support desk during opening hours, the WhatsApp button reaches the same team, and both are people rather than bots.

The one deliberate exception is the legal desk, which is email only. That is not to keep you at a distance — it is so that every legal question and answer exists in writing, dated, for both sides.

Still not answered?

Ask a person. WhatsApp is fastest for something short, the phone is best for anything that needs a conversation, and support@logoorbit.net is watched all day.

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